Australian Consumer Law & Governance

Terms of Use

Last Updated: October 2026 • Governed under the Laws of New South Wales & the Commonwealth of Australia

Key Summary By accessing or purchasing the Hay Fever SOS Protocol, digital toolkits, or web portal services, you agree to these Terms. All digital educational materials are sold as a one-time purchase (A$27.00 AUD) backed by an unconditional 30-Day Money-Back Guarantee compliant with the Australian Consumer Law (ACL).

1. Nature of Educational Services

Hay Fever SOS Australia publishes aerobiological lifestyle intelligence, environmental hygiene frameworks, and non-pharmacological mucosal barrier routines. Content provided does not constitute registered medical treatment, pharmacological prescriptions, or clinical diagnosis. The service is educational in nature, designed to complement—not replace—professional relationships with qualified General Practitioners, Clinical Immunologists, or Allied Health Providers.

2. Purchases, Billing & Single Payment Terms

The Hay Fever SOS Protocol is billed as a single one-time charge of A$27.00 Australian Dollars (AUD) inclusive of applicable GST. There are zero hidden recurring membership fees, zero involuntary billing loops, and zero auto-renewing subscriptions tied to this initial transaction.

3. 30-Day "Breathe Clear" Refund Guarantee

Under the Australian Consumer Law (Competition and Consumer Act 2010), our goods and services come with statutory guarantees that cannot be excluded. In addition to statutory protections, we offer an unconditional 30-Day 100% Money-Back Guarantee. If you are unsatisfied with the materials for any reason within 30 days of purchase, submit a refund request to support@hayfeversos.com. Refunds will be remitted to the original payment method within 3–5 business days.

4. Intellectual Property & License

All protocol handbooks, phenology mapping models, checklists, and audiovisual content are the exclusive intellectual property of Hay Fever SOS Australia. Customers are granted a revocable, non-exclusive, non-transferable personal license to download and apply the protocols for personal household use. Redistribution, commercial resale, public reproduction, or derivative syndication is strictly prohibited.

5. Telehealth & Emergency Limitation

Hay Fever SOS Australia is not an emergency medical triage service. In any acute respiratory emergency, anaphylactic reaction, severe throat tightness, wheezing, or loss of consciousness, you must dial Triple Zero (000) immediately or visit your nearest hospital emergency department.

6. Contact Information

For legal inquiries, billing assistance, or rights requests, contact:
Hay Fever SOS Australia • Legal & Compliance Division
Email: legal@hayfeversos.com / support@hayfeversos.com
Sydney, New South Wales, Australia